mvbluecougar-x mvbluecougar-xd

In some cases, it can be possible that you can see the camera in mvIPConfigure, however,

  • there are error messages in mvIPConfigure like "Cannot Access Device",
  • you cannot Use the camera in wxPropView, or
  • the camera is not even listed in wxPropView.

There could be two reasons for this problem:

  1. The communication is blocked by a firewall.
  2. There are network configuration problems, which means that either the network is misconfigured or with regards to the network settings the camera itself.

To solve this issue, please check the firewall and network setting as described in our technical documentation.